matkaa online

matkaa online App support

Contact
+91 4908468330

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The matkaa online:

Q1: How to log in after installing the matkaa online?

To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to your mobile, which will securely authenticate your login. This convenient method replaces the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal and wait for the send OTP button to be clickable. If you don't receive an OTP after the allotted time, you can use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to facilitate the account transfer. This will help complete the account shift.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version from the store. This should allow you to log in and play the updated app without any problems. Once updated, you can enjoy the new features and gameplay.

Most Asked Questions Related To Withdraw In The matkaa online:

Q1: What is the minimum withdrawal amount in the matkaa online?

In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed on earnings from gaming activities, not on bonus amounts. This means users can cash out their winnings, but not the bonus money they've collected.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all your Know Your Customer (KYC) details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a seamless and secure onboarding process. By doing so, you'll be able to access all the necessary features and services within the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, in some cases, payment processing may be delayed, potentially causing a wait of up to 24 hours. This delay can vary depending on the specific situation.

Q4: Why is the bonus balance not being withdrawn?

The money earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn when earned from playing games with the bonus amount. This means the bonus winnings are separate from the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will be added to your wallet account within 24 hours. If you experience any further issues, you can contact their care centre for assistance.

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